dhk7 Terms and Conditions

1. General Introduction

These terms and conditions ("Terms") form a legally binding agreement between dhk7 ("Platform", "we", "us") and users of our services ("User", "you", "your"). You must read and understand these Terms fully before using the dhk7 website, applications, and any related services.

By creating an account, logging in, or playing any game on the dhk7 platform, you are considered to have accepted these Terms. If you do not agree with any part of these Terms, please do not use our services.

2. Eligibility and Registration

2.1 Age Requirement

You must be at least 21 years old to use dhk7's services. Use of this platform by minors is strictly prohibited. We may request identity documents for age verification at any time.

2.2 Account Registration

• Each person may open only one account. Multiple accounts under the same person's name are prohibited.
• All information provided at the time of registration must be accurate, complete, and up to date.
• It is your responsibility to keep your account password confidential.
• You may not allow anyone else to use your account.
• Accounts created with false information may be closed at any time.

2.3 Identity Verification (KYC)

We may request the necessary documents to verify your identity, address, and payment method at any time. Failure to provide documents in a timely manner may result in delayed or suspended withdrawals.

3. Deposits and Withdrawals

3.1 Deposit Terms

The minimum deposit amount at dhk7 is ৳100. We currently support the following payment methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

All deposits are processed in Bangladeshi Taka (BDT/৳). Deposits are generally credited to the account instantly.

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Funds are generally sent within 1 hour of a successful request. Withdrawals must be made using the same method used for the deposit.

3.3 Withdrawal Delays or Rejections

Withdrawals may be delayed or rejected in the following situations:

• If identity verification has not been completed.
• If the wagering requirements for a bonus have not been met.
• In cases of unusual or suspicious transactions.
• If there is an ongoing investigation on the account.

4. Bonuses and Promotions

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement to receive this bonus is 25 times the bonus amount.

4.2 Bonus Usage Rules

• The bonus is applicable only once, and each account may receive only one welcome bonus.
• Bonus funds may not be withdrawn before the wagering requirements have been met.
• Bets placed with bonus funds may be restricted to certain games or bet types.
• dhk7 reserves the right to modify or cancel bonus offers at any time.
• If multiple accounts are created to take advantage of bonuses, both accounts will be closed.

4.3 VIP Program

dhk7's VIP program has three tiers:

• Bronze: Up to 0.3% cashback per week.
• Silver: Up to 0.5% cashback per week.
• Gold: Up to 0.8% cashback per week.

You can move up to a higher tier step by step based on regular gaming activity and loyalty to the platform. Full details and conditions of VIP benefits are available on the promotions page of the site.

5. Fair Play and Prohibited Activities

5.1 Prohibited Conduct

The following activities are strictly prohibited on dhk7:

• Any form of fraud, manipulation, or deceptive activity.
• Playing games using software bots, automated scripts, or artificial intelligence tools.
• Attempting to intrude, hack, or breach the security of the platform's systems.
• Attempting to influence outcomes by colluding with other players.
• Using the platform for money laundering or illegal financial activities.
• Creating accounts using fake identities.

5.2 Suspension and Closure

If any of the above activities are detected, we reserve the right to suspend or permanently close the account without notice. Any bonus funds in the account will be voided in such cases. We also reserve the right to notify the relevant authorities in cases of illegal activity.

6. Responsible Gaming

dhk7 firmly believes in responsible gaming. We want to ensure that our platform is used as a source of entertainment, not as a source of problems.

6.1 Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can request to voluntarily exclude yourself from the platform for a set period or permanently. Contact our live chat support to learn more about this option.

6.2 Setting Limits

We recommend that you set personal limits for deposits and betting. Once a limit is set, a waiting period will apply before it can be changed.

7. Privacy and Data Protection

The methods by which your personal data is collected, used, and protected are described in detail in our Privacy Policy. The Privacy Policy is considered an integral part of these terms and conditions.

7.1 Data Collection

• Your name, email address, and contact information are collected at the time of account registration.
• A copy of a government-issued ID may be collected for identity verification.
• A record of every transaction is stored in our system.

7.2 Sharing Data with Third Parties

We do not share your personal data with third parties, with the following exceptions: to fulfill legal obligations, to prevent fraud, and for payment processing.

8. Intellectual Property and Copyright

All content on the dhk7 platform — logos, designs, text, graphics, software, and other materials — is the intellectual property of dhk7 or its licensors. Reproducing, distributing, or using any content for commercial purposes without our prior written permission is prohibited.

You may use the platform for personal, non-commercial purposes. Any attempt to reverse engineer, decompile, or modify any part of the platform is strictly prohibited.

9. Limitation of Liability

dhk7 is an entertainment platform. Our liability is limited in the following matters:

• If service is temporarily disrupted due to technical errors or server downtime.
• If a transaction is delayed due to issues with a third-party payment system.
• Regarding authorized or unauthorized use of your own account.
• For any financial loss resulting from gaming.

Gaming is a risky activity. You are playing knowingly and at your own risk. Participating in gambling can result in financial loss. Only wager an amount you can afford to lose.

10. Account Closure and Termination

10.1 By You

You may request to close your account at any time by contacting us via live chat. Before closing your account, you may withdraw your remaining balance (excluding bonuses), subject to wagering requirements.

10.2 By Us

We reserve the right to close an account without notice in the event of a breach of these Terms. In cases of fraud or illegal activity, the balance may be forfeited.

11. Applicable Law and Dispute Resolution

These Terms are governed by applicable law. In the event of any dispute, we will first attempt a friendly resolution. If you wish to file a complaint, please contact our support team.

Online betting may be illegal under your local laws. It is your responsibility to ensure you are aware of your local laws before using dhk7.

12. Changes to Terms

dhk7 reserves the right to modify these terms and conditions at any time. We will post a notice on the platform for significant changes. Continuing to use the service after changes means you are considered to have accepted the new terms.

We recommend that you visit this page regularly and stay informed about the latest terms and conditions.

13. Contact

If you have any questions or unclear points regarding these terms and conditions, please contact us in the following ways:

• Live Chat: 24 hours a day, 7 days a week — directly from within the site.
• Email: [email protected]

Our support team is always ready to assist in Bengali.